or direct to the Trustees by clicking the e-mail link found in the red band at the bottom of each page of this web site or by clicking on the link titled ‘Access Account Details on the left, and following the prompts from there. By utilising the last method set out above you are able to change your security password but the form needs to be posted direct to Jacques Martin at the address set out on the top of it.

Members whose security password contains only five digits are asked to consider upgrading their password to six digits at this time. This will ensure an even greater level of security and peace of mind.

Members who have not chosen a security password are advised they will not be able to access any part of the ‘Access Account Details' section at the scheme's home page or any details held by the scheme's Administrator on the freephone until a security password has been provided.

This requirement ensures that your personal information cannot be made available to any unauthorised person or persons and assists the scheme in compliance with the Privacy Act.

Finally members are asked not to include any other information in the reply-paid envelope should this be the preferred choice to correct any personal information. These envelopes are sent back to the scheme's mail contractors and they will not be sent on to the scheme until after 30 May 2003.

Delays are inevitable also should members retain the envelope and use it to correspond with the scheme at a later time. Please use a contact from this page.

The Trustees thank members for their assistance with this matter. Thank you !

Each year the scheme completes an Annual Review which incorporates an audit, establishing the interest rate for the year, updating member accounts and other administrative tasks.

For the first time, this year the Annual Review is being conducted whilst member details are still ‘live' on the web site. Members are still able to access their account balances from the ‘Access Account Details' button on the scheme's home page.

Consequently all contributions since 01 April 2003 have been recorded as a continuation of the previous financial year. The interest rate for the year ended 31 March 2003 and the interim interest rate since 01 April 2003 have been set to zero in accordance with the policy of the Trustees.

Once the Annual Review is complete contributions and the interim interest rate since 01 April 2003 will be included in the current financial year and the interest rate for the year ended 31 March 2003 will be included in the previous year.

Any members leaving the scheme during the Annual Review — which lasts from 01 April until about 11June 2003 — are advised that benefit payments are being made at 85 per cent of the accumulation/s within the scheme at the date of leaving. Once the Annual Review is complete interest for the period to the date of leaving will be calculated and along with any outstanding accumulations will be paid to the former member.

If any member knows the whereabouts of John Tuke, Pomare Peter Cameron, or Roy Barnard, all former members of the scheme formerly living in Auckland please ask them to contact the Secretary to the Trustees at any of the contact addresses set out on the front page of this Supernews. Thank you !

Members are reminded that despite all the other methods available to contact the scheme you are still welcome to call the scheme on 0800 MY SUPER — 0800 69 78737 at any time of the day or night.

Calls made outside the hours of 8.00 am and 5.15 pm will be recorded and responded to the next working day.

Members are reminded that before any benefit payment can be made all questions in Part 1 of the ‘Cessation Advice and Discharge' form must be completed and the form returned to the scheme at the address set out on it.

If the member follows this process and provides bank account details and a bank deposit slip the benefit will be paid no later than ten working days after the cessation of employment with the Fire Service.

No benefit can be paid prior to you final day of service, which includes any leave remaining to be taken, irrespective of any arrangements you may have made.

If you wish to have Supernews and other useful information from the scheme delivered to your screen by e-mail from now on please supply your e-mail address to the scheme Secretary at any of the contact addresses.

The Trustees are mindful of the pace of developing technology and the need to be able to send out relevant information to members as soon as it is available.

It is with this in mind that this method of communication with members has been developed.

All existing arrangements for the delivery of Supernews to members and stations will continue unchanged.

Members are further advised that a significant number of previous issues of Supernews are archived at the scheme's web site, please view the Site Map.